Plus, expense data can be integrated with NetSuite, Intacct, and QuickBooks™. Create, submit, and approve paperless expense reports online or through our mobile app, with a seamless transfer to payroll for reimbursement. TriNet has a comprehensive expense management system, so you can quickly reimburse employees. The acquisition expands TriNet’s technology product offering and furthers its position as the leading human resources services provider for SMBs with or without the PEO structure. The platform allows your employees to enroll in direct deposit, view their pay stubs, change their status, access and print W-2s, and track their paid time off. The estimated invoices can be viewed in real-time and are automatically updated as you add employees or make other changes. TriNet has a wide range of direct deposit and debiting options with paperless e-pay stubs and electronic W-2 preparation and delivery. Even though their online resources aren’t as robust as other platforms, their information is easy to find and straightforward. The TriNet staff was helpful and didn’t attempt upsells during any contact. My overall experience with their support was positive though limited to business hours. TriNet also has a dedicated YouTube Channel. TriNet also has a searchable blog named Trends & Insights on the website and a FAQ section. TriNet also features an online assessment to assist the user with choosing the right HR plan. There is a customer support chatbot on the TriNet website that requests user contact information to set up a consultation. My call was returned via chatbot submission in 10 minutes. My phone consultation with the TriNet support team was helpful but scripted. The representative requested information about my company and asked to schedule a call. I emailed TriNet customer support and received a reply within two hours. TriNet customer support is available Monday through Friday, 6 AM – Midnight EST Email Support
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